Privacy Policy
Last Updated: Mar 14, 2025
1. Notice
This Privacy Policy applies to the website www.InfinityCreditSolutions.com, including any of its sub-domains and any associated online platforms, applications, or digital services operated by Infinity Credit Solutions LLC (referred to as “COMPANY,” “we,” “us,” or “our”).
This document explains how we collect, use, protect, and disclose the personal and non-personal information of visitors and users of our website and services (“Services”). By using our website and Services, you consent to the practices outlined in this Privacy Policy.
We encourage you to read this document carefully. If you do not agree with our policies and practices, you should discontinue using our Services immediately. Your continued use of our website constitutes acceptance of this Privacy Policy and our Terms of Service.
2. Personally Identifiable Information We Collect
We collect Personally Identifiable Information (PII) from users when they voluntarily provide it through forms, transactions, or interactions with our Services. PII refers to data that can directly identify an individual, such as:
• Full Name (First and Last)
• Mailing Address & Billing Address
• Email Address
• Phone Number
• Payment Information (Credit/Debit Card Numbers, Expiration Date, CVV)
• Account Credentials (Usernames and Passwords)
We collect this information when you:
1. Register for an account
2. Subscribe to our email newsletters
3. Participate in promotions, sweepstakes, or surveys
4. Make purchases or transactions on our website
5. Contact our customer support team
We use encryption and secure technology to protect sensitive information. However, we advise users to safeguard their account credentials and refrain from sharing them with unauthorized parties.
3. Email Newsletter Subscription
When you subscribe to our newsletters, you provide your email address and may also submit optional details (such as interests or preferences) to receive more relevant content.
• We use this information to send periodic updates, promotional offers, and company announcements.
• You can unsubscribe at any time by clicking the “Unsubscribe” link at the bottom of our emails or by contacting our support team.
• Unsubscribing will remove you from our marketing list, but we may still contact you regarding your account, transactions, or policy updates.
4. User Accounts
To access certain features (such as discussion forums, message boards, or exclusive content), you may be required to create a User Account.
• You must provide a username, password, email address, and other relevant details.
• Your username may be visible to other users if you participate in public discussions.
• We strongly advise users not to share personally identifiable information in public areas of the website.
• You are responsible for maintaining the accuracy and security of your account information.
If you wish to delete your account, you can send a request to [email protected].
5. Special Promotions, Purchases, and Submission of Content
We may offer promotional activities such as sweepstakes, contests, discounts, and referral programs. Participation may require the submission of PII, including:
• Name
• Mailing Address
• Phone Number
• Email Address
• Date of Birth (if required by law)
When you enter a promotion or make a purchase:
• We may share your information with third-party vendors (e.g., payment processors, shipping services) solely to complete your transaction.
• By entering a sweepstakes, you consent to the use of your name, likeness, or entry content for promotional purposesif you win.
• If COMPANY is hosting the promotion on a third-party platform (such as a social media site), your data will be collected under both COMPANY’s policy and the third party’s privacy terms.
If you submit comments, reviews, photos, or other content to be published on our platform:
• COMPANY reserves the right to use, display, or distribute your submission.
• Public submissions may be seen and shared by other users.
6. Information Collected by Other Means or Media
Apart from direct submissions, we may collect additional information through:
• Third-Party Platforms – If you access COMPANY services via a third party (such as a mobile carrier or partner site), we may receive account-related details.
• Cookies & Tracking Technologies – We automatically collect browsing behavior, IP addresses, device type, and referral sources (see Section 10 for details).
• Offline Interactions – If you interact with COMPANY via phone, in person, or through printed forms, we may collect information manually.
All data collected through these means will be handled in accordance with this Privacy Policy.
7. Information About Other People
Some COMPANY features allow users to provide information about other individuals (e.g., referrals, gift purchases, or shared accounts).
• If you provide another person’s details, you must obtain their consent beforehand.
• We will only use this information for the intended purpose (e.g., sending an invitation, delivering a gift).
8. Customer Service
If you contact our customer support team, we may collect:
• Your Name & Contact Information
• Your Account Details (if applicable)
• The Content of Your Communication
Customer support may access your account records to assist with troubleshooting, refunds, or policy clarifications.
9. Non-Personally Identifiable Information We Collect
We collect non-personally identifiable information (non-PII) for analytics and operational improvements. Examples include:
• Browser Type & Device Information
• Click Behavior & Navigation Paths
• General Location (e.g., city, state)
This data does not identify individual users and is primarily used for statistical analysis.
10. Cookies and Related Technology
Our website uses cookies, tracking pixels, and similar technologies to enhance your browsing experience.
• Cookies store small data files on your device to remember preferences and improve site performance.
• Web Beacons (Clear GIFs) help us track email open rates and user interactions.
You can disable cookies in your browser settings, but this may affect site functionality.
11. Special Notice Regarding Children Under 13
We comply with COPPA (Children’s Online Privacy Protection Act) and do not knowingly collect PII from children under 13 years old.
If we discover that a child has provided PII without parental consent, we will:
• Delete the data immediately
• Notify the parent or guardian
Parents may request deletion of their child’s information by contacting [email protected].
12. Use, Disclosure, and Sharing of Information
A. How We Use Your Information
We use collected information for:
• Providing & Enhancing Our Services
• Processing Payments & Transactions
• Sending Relevant Communications
• Legal & Compliance Purposes
B. When We Share Information
We DO NOT SELL your personal data. However, we may disclose information to:
• Service Providers (e.g., payment processors, shipping couriers)
• Law Enforcement (if required by court order)
• Business Partners (in case of a company acquisition or merger)
13. Our Commitment to Data Security
We implement technical, administrative, and physical safeguards to protect your data from unauthorized access or breaches.
Sensitive transactions (such as payments) are encrypted using SSL (Secure Socket Layer) technology.
14. Hyperlinks to and From Other Sites
Our website may contain links to third-party websites. We do not control these sites and recommend reviewing their privacy policies before interacting with them.
15. Consent to Processing in the United States
Infinity Credit Solutions LLC operates primarily within the United States. If you access our website and Services from outside the U.S., you acknowledge and consent that:
• Your data will be transferred, stored, and processed in the United States, where privacy laws may differ from those in your country.
• By providing your information, you agree to this transfer and processing under U.S. privacy laws.
If you do not consent to such data transfers, you should immediately discontinue use of our website and Services.
16. Contact Us Regarding Privacy
We are committed to addressing privacy concerns and ensuring compliance with this policy. If you have any questions, concerns, or requests related to your personal information, please contact us at:
📧 Email: [email protected]
📍 Mailing Address: San Diego, CA
📞 Phone: (619) 984-1848
To protect your privacy, we may need to verify your identity before processing certain requests, such as data access or deletion.
17. Notification of Changes
We reserve the right to update, modify, or revise this Privacy Policy at any time. When changes are made:
• We will update the “Last Updated” date at the top of this document.
• If the changes are material, we will notify users via email or by posting a prominent notice on our website.
• Continued use of our Services after updates are posted constitutes acceptance of the revised Privacy Policy.
For major changes affecting user rights, we will provide at least 30 days’ notice before the changes take effect.
18. Infinity Credit Solutions SMS Marketing Policy
We respect your privacy and provide transparency regarding our SMS marketing practices.
A. Collection of Phone Numbers
• We only collect your phone number when you voluntarily provide it (e.g., when signing up for offers, placing an order, or requesting SMS alerts).
• By providing your phone number, you consent to receiving transactional and promotional SMS messages from us.
B. Use of Phone Numbers for SMS
• We use SMS messages to provide account updates, promotions, and exclusive offers.
• SMS messages may include:
• Purchase confirmations
• Payment reminders
• Special discounts
• Service alerts
• Message frequency may vary.
• Standard carrier rates may apply.
C. Opting Out of Marketing Messages
If you wish to stop receiving SMS messages from us, you can opt out at any time by:
• Texting STOP to unsubscribe
• Texting UNSUBSCRIBE to opt-out
• Texting CANCEL to remove your number
• Texting QUIT to end all communications
Upon opting out:
• Your request will be processed within 10 business days.
• You will no longer receive marketing SMS messages but may still receive essential account-related texts (e.g., payment confirmations).
D. Privacy of Phone Numbers
• We do not sell, share, or transfer your phone number to third parties.
• Your phone number is used exclusively for communications related to Infinity Credit Solutions.
For assistance regarding SMS marketing, email [email protected].
19. Your Rights and Choices
Depending on your location, you may have additional rights under data protection laws, including:
A. Right to Access & Review
You can request a copy of the personal data we have collected about you.
B. Right to Correct Information
If you believe your information is incorrect or incomplete, you can request a correction.
C. Right to Delete Your Data
You may request deletion of your personal data unless retention is required by law or for legitimate business purposes.
D. Right to Restrict or Object to Processing
In certain cases, you may request limitations on how we use your data.
E. Right to Data Portability
You may request a structured, machine-readable copy of your data for transfer to another service provider.
F. Right to Opt Out of Marketing
You can unsubscribe from email and SMS marketing at any time.
To exercise these rights, please contact us at:
📧 Email: [email protected]
We will respond to verified requests within 30 days as required by applicable law.
20. California Privacy Rights (For California Residents)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:
• Right to Know: Request details about the categories of personal information collected and shared.
• Right to Delete: Request the deletion of your personal data.
• Right to Opt-Out: Prevent the sale or sharing of your personal data.
• Right to Non-Discrimination: You will not be penalized for exercising your privacy rights.
To make a CCPA/CPRA request, email [email protected] with the subject line: “California Privacy Request”.
We will verify your request and respond within 45 days, as required by California law.
For more information, visit our California Privacy Policy.
21. European Union & GDPR Compliance (For EU Users)
For users located in the European Union (EU), we comply with the General Data Protection Regulation (GDPR).
Under GDPR, you have the following rights:
• Right to Access – Request a copy of your data.
• Right to Rectification – Correct inaccurate or incomplete data.
• Right to Erasure – Request deletion of your data (“Right to be Forgotten”).
• Right to Restriction – Limit processing of your data.
• Right to Object – Object to direct marketing and profiling.
• Right to Data Portability – Request your data in a structured format.
• Right to Withdraw Consent – Withdraw consent at any time.
To exercise your GDPR rights, email [email protected] with the subject line: “GDPR Request”.
We process GDPR requests within 30 days.
If you have concerns about our data processing, you can file a complaint with your local Data Protection Authority (DPA).
22. Data Retention Policy
• We retain personal data for as long as necessary to fulfill the purposes outlined in this policy.
• We retain transactional records for legal, tax, and security purposes.
• We retain account-related data while your account remains active.
• Data is securely deleted when no longer required.
If you wish to request early deletion of your data, email [email protected].
23. How We Respond to Do Not Track (DNT) Signals
Some browsers allow users to enable Do Not Track (DNT) signals.
• Currently, our website does not respond to DNT signals, as there is no universal industry standard for this setting.
• However, users can manage their privacy settings through browser controls and opt-out mechanisms.
Conclusion
We value your trust and are committed to protecting your privacy.
If you have any questions, concerns, or requests related to your personal data, contact us at:
📧 Email: [email protected]
📞 Phone: (619) 984-1848
📍 Mailing Address: San Diego, CA
We encourage you to review this Privacy Policy regularly to stay informed about how we handle your information.
Thank you for choosing Infinity Credit Solutions!